STORE POLICY
Customer Care
I make all of these items myself, and it takes time. I am very proud of what I make and I will never send something out that I am not 100% happy with. I really enjoy the process from start to finish, and I hope you love your items as much as I enjoy making them, however I am a one person workforce, so if there is ever a problem or you have not recieved updates on your order in a while please message me! Sometimes it can get a little overwhelming when there are a lot of orders to get through. If you ever encounter a problem with your product please get in touch, most things can be easily fixed at no charge as long as it is within a month of your purchase.
Privacy & Safety
Please note your privacy is important to us, and we will never share your details or email address with any third parties.
Custom orders
Custom orders take around 2-4 weeks to ship, depending on how busy I am with them. I will alwasy aim to keep you updated on any custom order on how far along I am with it. If you are not happy with waiting for this amount of time then please do not order a custom but a RTS bag instead. Thank you.
Payment Methods
• Credit / Debit Cards
• PAYPAL
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